IT Support

Account Issues

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Account Password 3

• Change Password
• Kronos Password Reset
• Kronos iOS App

Incode

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Installation/Update Errors 0

Email and Outlook

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Mimecast 2

• Blocking Unwanted Emails
• Permitting Blocked or Held emails

General 3

• Attachments are corrupted when sending to someone else
• Creating Rules in Outlook
• Signatures

General Tips and Tricks

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Shortcuts 1

• Windows 10 Keyboard Shortcuts

Recommendations 4

• File Structure and Organisation
• Best Practices for Naming Files
• How to set up a Conference Call
• Setting your Account Photo in Outlook

General Information 2

• MS Teams Scheduling
• How to Share Files and Folders with OneDrive

Printers

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UniFLOW 1

• How to use UniFLOW

Hardware 1

• Cleaning the scanner XM3250

ScreenConnect

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General 1

• Logging in to ScreenConnect

8x8 Phones

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iOS App 1

• 8x8 iOS App

Control Access

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Control Access Tutorials 0

Police Department

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Watchguard 1

• Burning Cases to Discs

Fax

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XMedius 0